Pension scams can start with an unexpected call, text, social media approach or email – offering a free pension review. The regulators recommend four simple steps to protect from pension scams:
- Reject unexpected pension offers whether made online, on social media or over the phone
- Check the FCA Register or call the FCA helpline on 0800 111 6768 to see if the firm is authorised by the FCA before changing pension arrangements
- Don’t be rushed or pressured into making any decisions about pensions
- Consider getting impartial information and advice
The Pensions Advisory Service gives free information and guidance. Alternatively, the government-backed Pension Wise service is set up for people aged 50 or over who need free independent advice.
Pensions cold calling has been banned, meaning that companies making unsolicited phone calls to people about their pensions face enforcement action, including fines of up to £500,000. People who think that they’ve been a victim of pensions fraud, can get in touch with Action Fraud
LGSS Pension members can check their pension account by logging in or registering online